會員計劃
Off Home & Student 2019 includes:
The latest Off applications
- Word 2019, Excel 2019, PowerPoint 2019
- Be a power Off user—the easy way. Type what you want help with in the new Tell Me box on the ribbon and it will tell you how to do it.
- New themes let you choose the Off experience that’s right for you. Dark and Dark Gray themes provide high contrast that’s easier on the eyes, and the Colorful theme gives you a modern look that’s consistent across your devices.
- Enhance your reading experience with Insights, powered by Bing, which shows you relevant information from the web when you’re reading an Off file.
- Do more with Word docs: open a PDF and edit it, pop in an online video and watch it without leaving the doc, and use Read Mode for distraction-free viewing on any screen.
- Excel templates do most of the setup and design for you, so you can focus on your information. For greater insight, convert your info into a chart or table—in just two steps.
- Create compelling presentations with the new alignment, color-matching, and other design tools in PowerPoint and easily share them on the web.
1. How soon will I receive the key after purchase? Where can I find it?
The key will be delivered automatically within 3–5 minutes. Go to “My Purchased Order” to retrieve it.
2. What should I do if my key cannot be activated?
There are several possible reasons why the key cannot be activated. The most common issue is incompatibility between your computer system and the key type purchased.
Please first check whether your system version (e.g., Windows pro edition) matches the key requirements.
If not, please contact our 24/7 online customer service, and we’ll assist you in replacing the key promptly.
3.How can I request a refund or exchange?
If you wish to request a refund or exchange, please reach out to our 24/7 online customer support and provide the following information:
• Your order number
• Relevant screenshots (e.g., activation failure message, purchase details, etc.)
We will process your request as quickly as possible.
4.How long does it take to receive a refund?
For PayPal payments, refunds are typically processed instantly.
For bank or credit card payments, it usually takes 7–10 business days for the funds to arrive, depending on your bank’s processing time and local policies.
If you have any concerns about the status of your refund, feel free to contact our support team at any time.
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